Post & Packaging

All items are normally sent using couriers (although we reserve the right to send via Royal Mail if we think it is appropriate). All deliveries will need to be signed for so you may wish to have your order sent to a work address if that is easier.

To save time and stock, most orders are sent to you direct from manufacturers or wholesalers. These orders will be sent by the suppliers own couriers and we are unable to provide tracking details at the time of dispatch.

PLEASE NOTE

If delivery is refused or returned to us after multiple attempts at delivery without success, you will be liable for the full delivery costs that we incur including the cost of it being returned to us.

All the order and delivery rates shown below are excluding VAT (if applicable).

UK Regions Order value P&P cost Postcodes include:
Mainland England, Wales, Lowland Scotland Up to £200 £10.00
£200 and over FREE
Scottish Highlands *
Up to £250 £15.75 AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-40, PH15-26, PH31-41, PH49-50.
£250 and over FREE
Isle of Wight Up to £250 £13.75 PO30-PO41
£250 and over FREE
Scottish Islands Up to £300 £19.50 HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
£300 and over FREE
Isles of Scilly Up to £300 £19.00 TR21-TR25
£300 and over FREE
Isle of Man Up to £300 £19.50 All postcodes beginning IM
£300 and over FREE
Northern Ireland Up to £300 £13.75 All postcodes beginning BT
£300 and over FREE

* Scottish Highlands: You may not agree with these postal regions but these are the couriers official categories as we are charged.

OVERSEAS ORDERS

Depending on the items ordered we may be able to deliver to non-UK addresses. Please contact us with the items you require and we will quote delivery if possible.


We are open!

Due to the recent government recommendations regarding the coronavirus outbreak around the world, we and most of our suppliers have decided to limit the amount of warehouse and shipping department staff.

Under these extreme circumstances, the orders you place on our store might be delayed. Please reach out to us via email and we will update you on availability. We truly appreciate your understanding in this period.

Carlisle Brass/Eurospec and Assa Abloy (inc. Exidor) have fully closed but we can still supply some of these products. Please e-mail us with your requirements.